Frequently Asked Questions
Creating your account
To purchase downloads you must first register an account. This can be done from the My account menu.
Downloading your purchase
Once you’ve placed your order, you will see a link to start the download of your scene immediately, you’ll also receive an email (remember to check spam/junk folder) with your order details that also contains the download link. Recent orders are also viewable from under My account.
Download links are valid for 7 days after your order. If you struggle to download your purchase (some iPhone users have reported that downloads opens and plays the file rather than prompts to download it) let us know via the Contact Us form and we can send the file another way. Please include your order number.
File playback
All scenes are being encoded with the modern H.265 codec. This produces small files so they are quicker for you to download but keeps the quality the same. Most modern mobile devices will play this type of file. We recommend downloading the free VLC player.
You can test playback on your device by downloading a FREE scene.
Illegal sharing of files
Please do not upload any downloads from this site to “tube” sites including, but not limited to YouTube, Xtube etc… This puts future productions at jeopardy.
